Down East Heating & Air Conditioning Inc

Reviews about Down East Heating & Air Conditioning Inc

• Milton Matthews

  Aug, 15 2018
  ★ ☆ ☆ ☆ ☆
  Brand new system doesn't work. After two days they came out and said it needed a relay. Three days later in coldest NC weather in history, they say can't get into shop to get relay because it's locked. Don't buy from them -they are losers.
• Amy Knobloch

  Aug, 12 2018
  ★ ★ ★ ★ ★
  STRONGLY RECOMMEND THIS COMPANY!! Our a/c unit needed replacing because of a blown compressor that happened on Saturday and I have had service with another company for 12 years and they were ones who diagnosed issue but were not timely in giving me any info without me calling them back twice and they were not able to put new unit in until next week. I called Down East on Monday morning and Jason came out that day to see what we would need. Jason came back to our home on Tuesday with a typed up estimate. Every person I spoke to, Tayler, Joan and Jason were very friendly and professional. I took time getting other estimates and decided on them because of best price and called this morning at 830am and they said they would be here tomorrow which was great! I received a phone call from Joan and she said they had a cancellation and was sending a crew right over. We are so excited and thankful! Thank you to Josh, Cecil and Ty for being awesome techs and putting our new unit in and answering all my many questions !!!

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