National Volkswagen Subaru

Reviews about National Volkswagen Subaru

• Katherine Galloway

  Mar, 14 2018
  ★ ☆ ☆ ☆ ☆
  Do NOT service your car at this dealership. I have had several negative experiences with them over the course of five years. I have given them multiple opportunities to service my car, and have been put into serious and dangerous situations because they have not installed parts properly. I had a windshield wiper fly off of my car on Interstate 40 going 70 mph after they replaced the windshield wiper blades therefore scratching my windshield. During a different visit, my tires locked up on an exit ramp due to them not installing the tires properly. I was luckily able to coast into a different a parking lot across the street. Last year, a serviceman hit my car pulling out of the garage scratching the paint off of my vehicle and causing a dent on the bumper. Yesterday, when getting an oil change they told me that I would have to replace the oil pan for $750. I decided to take my car to a different mechanic where they were able to fix the issue with minimal charges, and they told me that the issue was due to a mistake made by the serviceman during the previous oil change which I had done at National Volkswagen Subaru. Please consider my recommendation, and know that I don't usually write reviews, but I thought that the public had the right to know. The mistakes that they have made on multiple occasions have been severe and costly.

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